Upon my retirement, my wife and I were contemplating a move from Pennsylvania to Cape Coral, Florida. In the preliminary stages of our research into the housing market in Cape Coral, we inquired, over the internet about a house listed with Sellstate. Frank Simms responded to our inquiries and continued, over several months, to send us information on properties that met the criteria we had specified.
We decided to more formally explore the market by scheduling a trip to Cape Coral the week of August 30th through July 8th and made an appointment to view homes with Frank. Sensing our lack of knowledge with the Cape Coral area, Frank went out of his way during the week to show us the sights and explain the local rules and regulations while traveling to the many homes we visited.
As we were totally unfamiliar with construction norms and quality in Florida, Frank was of immense help in pointing out the positives and negatives of each home we viewed. Because of Frank's honesty, construction knowledge, and continuing tutorial on the benefits of Cape Coral living, my wife and I decided upon a home and, after the usual negotiation, signed a purchase agreement on Sunday morning with Frank by our side, instead of with his family.
During the approval, inspection, and settlement process, Frank was always available to provide support to us in Pennsylvania - contacting the mortgage company, inspectors, HVAC contractors, etc. he was instrumental in making the purchase process as smooth as possible. After settlement and receiving his commission, Frank continues his efforts to follow through on our successful transition to Florida. He consistently makes himself available to answer questions and provide support while the property remains empty during our four week transition period from Pennsylvania to Florida.
My sincere thanks to Frank and his team for making this difficult decision a pleasurable experience and for defining the term "Excellent Customer Service."
Greg and Sue
To whom it may concern,
I just wanted to write you and commend Mr. Frank Simms.
we are looking forward to closing on the property he sold for us in Cape Coral and to say of all the properties I have bought and sold over the years I have never been represented by anyone who was more professional or who worked harder on our behalf.
His test was two "problem perspective buyers." he handled the situation most courteously and calmly and in a manner, I could never have done.
Should you ever desire a recommendation concerning your company and Frank Simms, do not hesitate to call.
Ron and Linda
Frank was absolutely excellent. He was probably the best salesperson I have ever dealt with.
Joe
Mr. Frank Simms is an outstanding professional agent and we would definitely seek his services again in the future, for possible real estate needs.
Peter and Sofie
Frank was very knowledgeable about the area. Frank was always prompt in attaining any additional info. He was never pushy like some REALTORS, but always followed up on everything for us. We would highly recommend Frank Simms.
Robert and Teri
Excellent Customer Service!
Greg and Sue
Frank superceded our expectations and found a house in our price range. He worked "HARD" to get us a fair deal. We are very satisfied.
Rich and Pam
Excellent Experience!!
Michael and Janet
Frank is the ultimate professional. He is extremely well prepared, polite, experienced, intelligent and very approachable. I consider him as essentially my "Doctor of Real Estate."
Jay
I highly recommend Frank Simms, without any reservation. He is the best agent I have ever worked with. He informed me of issues no other agent ever mentioned. Frank gets a Gold Star from me!
Kristin